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St. Louis-based SSM Health Care (SSMHC), a not-for-profit health system, has instituted a series of case management CARE PATHWAYS that have improved outcomes in several initiatives over the past five years. Results of the programs are shared systemwide to encourage benchmarking and modeling.
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Hospitals are running the gamut of possible solutions as they struggle to interpret the provisions of the HIPAA privacy rule, says Tony Mogavero, director of physician services for St. Petersburg, FL-based John Putnam International, a company that provides web-based and teacher-led education for access personnel.
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Oakwood Hospital and Medical Center in Dearborn, MI, is using the slogan were an emergency room, not a waiting room, and is backing up its claim with an offer of free theater tickets to patients who wait more than 30 minutes.
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A number of hospitals have been cited in the past few months for lack of signs notifying patients of their rights under the Emergency Medical Treatment and Labor Act (EMTALA), according to Stephen Frew, JD, a longtime specialist in EMTALA compliance.
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Many case management departments are taking a new approach in terms of how they utilize case managers for outcome evaluation and process metrics. According to Vicky Mahn-DiNicola, RN, MS, vice president of ACS MIDAS+ in Tucson, AZ, many case managers now are merging various roles into what are called outcome managers or outcome specialists.
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The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) in Oakbrook Terrace, IL, recently presented the Ernest A. Codman Award, which recognizes excellence in the use of outcomes measurement by health care organizations to achieve improvements in the quality and safety of health care, to Childrens Hospital and Health Center in San Diego.
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A comparison of nurses needs/concerns and hospital disaster plans following Floridas Hurricane Floyd.
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Here is the service guarantee offered by the emergency department at Dearborn, MI-based Oakwood Hospital Medical Center.
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Here is a scenario used for a tabletop evacuation drill at Northwest Community Healthcare in Arlington Heights, IL.