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Eight common factors were identified as critical for success in improving patient flow in the nations emergency departments in a report from the Urgent Matters Learning Network, a national initiative of the Robert Wood Johnson Foundation.
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Increases in outsourcing, the merging of health care organizations, and changes in the consulting business may equal some new opportunities for qualified access management professionals.
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Thinking creatively, but not expensively, is the key to meeting HIPAA requirements with a limited budget, according to Maria Woods, vice president for compliance and regulatory affairs at Saint Vincent Catholic Medical Centers of New York, who spoke at the Ninth Annual HIPAA Summit in September.
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While the mapping of the human genome provided scientists with a blueprint for understanding disease, Swedish researchers are trying to take the knowledge one step further, with the human proteome.
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In this special package on responding to unexpected events, we take a look at how ED managers should plan for disasters natural or otherwise that can stretch your resources and your nerves beyond their normal limits. We consider the challenge of treating patients when there is no longer an ED, as was the case at one hospital after Hurricane Charley.
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One of the key challenges for ED managers when faced with a communitywide health crisis be it terrorism, infectious disease, or natural disaster is surge capacity.
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In this first part of a two-part series on benchmarking, we tell you about two hospitals that achieved dramatic reductions in length of stay (LOS). Next month, we discuss how to speed up admissions by addressing virtual capacity issues with the entire hospital.)
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ED management and staff at Fairfield Medical Center in Lancaster, OH, have improved both internal and external customer satisfaction by instituting a system of daily satisfaction surveys. Patient satisfaction is now at 95%, and physician satisfaction is above 90%, when they had both been at about 80% to 85%.
