Articles Tagged With:
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Self-Pay Team, Financial Counselors Find Common Ground
Financial counselors and self-pay team members always worked jobs that overlapped somewhat at Bronson Methodist Hospital and Bronson LakeView Hospital in Michigan. Still, the two groups of employees rarely, if ever, met in person. That changed after four hours spent working alongside one another.
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Patients Eager for Financial Information, But Registrars Must Be Careful
ED registrars should never discuss or ask for payment prior to meeting EMTALA requirements.
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Collection Goal: Half of Potential Outpatient Dollars
Through scripting, role-playing, and observation, supervisors educated employees on common errors, the Coordination of Benefits rules, how to determine the patient’s financial responsibility, and how to collect bedside.
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Well-Trained Registrar Can Protect Hospital From EMTALA Violations
Many people, understandably, want to know if their ED visit is going to be covered by their health insurance. If the registrar tells a patient she should go to a nearby urgent care center instead of the ED specifically because her coverage is out of network, that is a possible EMTALA violation. To a CMS investigator, it might look like the patient was discouraged from staying for insurance reasons.
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Shocking Injuries: Knowing the Risks and Management for Electrical Injuries
Approximately 5,000 patients present to the emergency department each year for evaluation and treatment of electrical injuries. This article will discuss the different classifications of electrical exposures and describe the recommended initial evaluation, diagnostic workup, and treatment. In addition, the authors also discuss special situations, such as lightning exposures, pediatric exposures, and electrical exposures during pregnancy.
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HIV Patients at Higher Risk for Early Heart Disease
New scientific statement offers prevention and management tips.
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As Measles Outbreaks Expand, Ensure Immunity of HCWs
Exposed workers who have no immunity should be vaccinated or administered immune globulin intramuscular post-exposure prophylaxis, depending on their risk factors.
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Be Wary of Healthcare Workers Tampering, Switching Meds
Beginning well before the ongoing national opioid epidemic, drug diversion by addicted healthcare workers has caused repeated outbreaks, exposing thousands of patients to bloodborne pathogens.
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Cancer Center Fights Compassion Fatigue With Employee Wellness Program
An employee survey at a cancer center revealed that nurses and physicians were not the only employees affected by the death of patients.