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  • Health plan targets the medically underserved

    By collaborating with hospitals, schools, and members of the community, UPMC Health Plan is providing health care services to a population that has traditionally been underserved.
  • Juggling staff and patient education duties

    Often a person in charge of patient education has other job duties, which might include staff education as well. Juggling responsibilities can be difficult, so how do you keep both balls in the air?
  • Report finds low health literacy costs the U.S. billions annually

    The National Patient Safety Foundation based in Adams, MA, posted a report released by the University of Connecticut on its web site (www.npsf.org) in October about the economic impact of low health literacy. The report, "Low Health Literacy: Implications for National Health Policy," stated the cost of low health literacy to the United States economy is in the range of $106-$236 billion.
  • Legal Review & Commentary: Failure to timely diagnose tuberculosis leads to death, confidential settlement

    News: A man exhibiting tuberculosis-like symptoms went to a clinic for treatment. Tests were ordered, including an analysis by the state health department, after which it was determined that the man was suffering from a disease related to tuberculosis called Mycobacterium avium. Several months later, the man presented to the emergency department with ear pain and an upper respiratory infection. He died two weeks later.
  • VA official apologizes for substandard care

    Nineteen deaths over the past two years at a Department of Veterans Affairs (VA) hospital in southern Illinois may be linked to substandard care, according to a an investigation that prompted an impassioned apology from a VA official.
  • Lawsuit says hospital 'dumped' homeless man

    Civil rights attorneys are suing Hollywood (CA) Presbyterian Medical Center in connection with the "dumping" of a paraplegic man on Skid Row in 2006 that sparked nationwide outrage after media reports of the man falling out of a van and then crawling in the gutter.
  • Patient brochure must be worded carefully

    Nearly every health care facility has a patient safety brochure these days, and they almost always come out of some department other than risk management. So do you really know what is in your organization's patient safety brochure?
  • Impaired doctors fear impact on careers

    Addicted physicians must overcome significant fears about the impact on their careers and personal lives before they are willing to ask for help, so risk managers can help by assuring them the process will be about rehabilitation and not punishment, according to two experts in the field.
  • Full March 1, 2008 Issue in PDF

  • Legal Review & Commentary: Unresolved gallstones cause bile leakage, death

    News: An obese, middle-aged woman suffering from pancreatitis and gallstones underwent gallbladder removal surgery at a hospital. Over the next two weeks, she continued to experience abdominal pain, nausea, and vomiting. Although doctors suspected that the woman might have gallstones floating freely in her bile duct, they were unable to perform the necessary procedures to confirm that suspicion due to the patient's size. The woman subsequently died.