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There's good news and bad news in a new study just released by the Health Research & Educational Trust, an affiliate of the American Hospital Association, and the Boston University Health Policy Institute: Of 470 hospital chief quality officers surveyed, 97% reported that QI activities had a positive effect on patient care outcomes. However, when that same group was asked about patient satisfaction, only 28% agreed it was at the level it should be.
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Patient satisfaction is higher at hospitals that embrace technology, according to the 10th Annual Most Wired Survey and Benchmarking Study of Hospitals & Health Networks magazine, which is published by the American Hospital Association.
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Organizations are taking a close look at their policies for addressing disruptive physicians, in order to comply with new Joint Commission standards for 2009 that will require accredited health care organizations to create a code of conduct and formal process for managing unacceptable behavior.
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Some of the Joint Commission's National Patient Safety Goals (NPSGs) are easier to monitor than others, such as reducing the likelihood of harm associated with the use of anticoagulants, which can be tracked electronically.
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Researchers have found a mathematical relationship between two common blood glucose measurements that can help diabetics better monitor their condition.
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Most case management departments need more staff to adequately perform their duties but how do you justify it to a hospital administration that is pinching pennies just to stay afloat in today's tightening health care marketplace?
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Case Management Week, Oct. 12-18, is a great opportunity for case managers in all settings to educate their co-workers and the public about what case managers do and the value they bring to the health care system, says Peter Moran, RN, C, BSN, MS, CCM, emergency department case manager at Massachusetts General Hospital and immediate past president of the Case Management Society of America (CMSA).
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The Agency for Healthcare Research and Quality has produced a publication to help home health agencies prepare for their role in a flu pandemic.