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Service quality is a high priority for most health care organizations. Unfortunately, failures in service and, therefore, concerns are inevitable due to the number of variables and perceptions involved in health care delivery. Feedback and learning from concerns is a key ingredient for achieving service excellence.
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Tommy G. Thompson, secretary of the Department of Health and Human Services (HHS), recently announced the adoption of final security standards for protecting individually identifiable health information when it is maintained or transmitted electronically.
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With the Joint Commission on Accreditation of Healthcare Organizations recent emphasis on investigating nosocomial infections as sentinel events, now is the time to start planning how you will coordinate a root-cause analysis with your organizations infection control professionals.
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Medicaid reforms advanced by the Bush administration will do little to resolve basic problems confronting Medicaid managed care as a result of significant changes now under way in the managed care marketplace, says Robert Hurley, PhD, an associate professor in the department of health administration in the Medical College of Virginia at Virginia Commonwealth University in Richmond, who reported on his analysis of the marketplace changes in the fall 2002 issue of Health Care Financing Review.
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As states sink more deeply into a financial morass, the Bush administration has proposed additional flexibility for Medicaid as a way out. But some analysts and congressional staffers say a massive infusion of federal money is the answer.
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With the escalating threat of biological warfare against the United States, hospitals must be prepared to treat victims of such attacks while protecting employees and patients.
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Januarys Centers for Health Care Strategies brief on two community integration projects demonstrates the challenges associated with nursing home transitions and the potential benefits of community-based care, including fiscal benefits and improved health outcomes.
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Is it necessary to send a nurse on a transfer of a stable myocardial infarction patient to another facility for cardiac catheterization/percutaneous transluminal coronary recanalization who recently has received thrombolytics?