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Good speakers relate to lay audience
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Check materials for cultural accuracy
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MindSpring and AHC team up for Internet access
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Expect Congress to raise the heat on Medicare fraud
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Benchmarking helps ease patients’, hospital’s pain
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HEDIS measures can make practices almost perfect
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Educate staff to resolve patient complaints
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Employee problems can lead to legal troubles
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Patient complaints can help practices improve
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Diabetes Care Moving Forward with New Measurements