Articles Tagged With:
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New Electronic Medical Record? Avoid ‘Traffic Jams’ in Registration Areas
Were the needs of patient access carefully considered in the planning process for a new electronic medical record? This step will determine if the registration process is “seamless or a traffic jam,” says Nancy A. Crehan, CHAM, director of patient access at Cambridge, MA-based Mount Auburn Hospital.
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Skills Needed to ‘De-escalate’ Angry Patients
“I didn’t see it written anywhere before I was serviced that I would have a copay.”
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Collections Totals Barely Slowed During EMR Switch
Melissa A. Salyer, CRCR, director of patient access at Chesapeake Regional Healthcare in North Chesapeake, VA, created a graphic to track results after the department’s point-of-service collections program was revamped.
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Registrars Receive Incentives of Up to $400 A Month — Others Receive Gift Cards, Movie Tickets
Collections have soared at North Chesapeake, VA-based Chesapeake Regional Healthcare since a monthly incentive program was added.
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Access Has College Faculty Train Collectors
A local community college was an unexpected source of help in improving cash collections at The Cooper Health System in Camden, NJ. Many hospital employees attend classes at the school.
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Rape and Violence Higher Among Gay, Lesbian, and Bisexual Teens
Gay, lesbian, and bisexual high school students are more likely to be assaulted or raped on a date. -
Rape and Violence Higher Among Gay, Lesbian, and Bisexual Teens
Gay, lesbian, and bisexual high school students are more likely to be assaulted or raped on a date. -
Boost Collections by 120% or 634%? These Departments Have Done It
ED registrars at The Cooper Health System in Camden, NJ, recently began giving patients who are hospital employees a new option: to use one, two, or three payroll deductions to take care of their copays. This seemingly minor change gave revenue a major boost.
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HHS Secretary Diverts $81 Million to Zika in Last-ditch Effort to Continue Research
Rapidly depleting funding for Zika research and vaccine development force HHS secretary to divert cash from critical agencies.
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Newborns Suffer Opioid Withdrawal
CDC says neonatal abstinence syndrome rate up dramatically over past decade.