Articles Tagged With:
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AI Could Help Improve Care, Patient Satisfaction
Artificial intelligence is entering the field of medicine and may soon help improve quality of care and the patient experience, one expert says.
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Patient Experience, Not Just Satisfaction Scores, Tied to Quality
Men and women may have different ideas of what constitutes excellent care, according to a recent report from at the 2017 Annual Meeting of the American Academy of Orthopaedic Surgeons. Both want good clinical outcomes, of course, but when it comes to rating their experience with the hospital, the study suggests men want optimal pain management while women want good communication with the staff.
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Educate Registrars and Patients on New Medicare ID Cards
Patient access departments need revamped processes to prepare for new Medicare ID cards without Social Security numbers.
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Auth Doesn’t Match Service? Expect Claim Denial
Claims denials often occur as a result of “mismatches” between what was ordered or scheduled, and what actually was done. This article discusses how to ensure payment.
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Are Payers Meeting Their Own Requirements for Auths? Find Out What Contractual Language Says
Patient access departments are using contractual language to overturn unfairly denied claims.
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Emergency Management of Rabies Exposure
Rabies is an uncommon disease with a very high fatality rate. Recognition of a potential exposure and effective prophylaxis are critical in prevention of this devastating disease. The authors review recognition of suspicious bites/exposures, clinical presentation of rabies, and utilization of effective prevention strategies.
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Hospital-run Urgent Care Center Is Subject to EMTALA
ED staff need training to ensure compliance.
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ED Care Difficult to Defend if Patient Died Shortly After Discharge
Such cases are ‘every emergency physician’s greatest fear.’
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Don’t Blindside Consultants Legally: Be Up-front About Charting Practices
Prevent adversarial relationship during litigation.
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Med/Mal Suit Possible if EP’s Name Appears in Adverse Event Report
Federal investigators demand ‘anything and everything.’