Articles Tagged With:
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Hand Hygiene: Just Do It
Healthcare workers who ignore the constant admonition to wash their hands between patients may inadvertently spread multidrug-resistant superbugs while drawing a citation from a visiting Joint Commission surveyor.
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Nursing Group Calls for National Action on Shootings
Gun violence has blurred the line between healthcare concerns and public health, as recurrent mass shootings now have a nursing group calling for national action to prevent the attacks.
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Flu Vaccine Myths and Conspiracies
In another falsehood pushed by antivaccine advocates, there has been an erroneous claim on the internet that the flu vaccine has somehow “caused” the current severe influenza season.
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Fast-paced, Unpredictable ED Registration Not for Everyone
Patient access often struggles to find registrars well-suited to the hectic and tense ED setting. To weed out poor fits for this role, inform prospective candidates that patients are disruptive and occasionally violent, they’ll be on their feet throughout the shift, and they must keep track of patients waiting and those arriving by ambulance.
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Emerging Infections Threaten Healthcare Workers
In another grim reminder that healthcare workers are on the frontlines against emerging infections, an outbreak of Lassa viral hemorrhagic fever in Nigeria has infected 14 medical staff and killed four of them.
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Act as ‘Gatekeeper’ Against Medical Necessity Claims Denials
Patient access departments continue to see medical necessity-related claims denials due to increasing and complex payer requirements. Ensure all tests, procedures, and hospital stays have been verified for medical necessity and be sure to educate employees on how to interpret medical necessity checks.
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Do You Have a Toxic Employee?
Toxic employees in healthcare can undermine patient and worker safety while driving off your best and brightest employees, a corporate psychologist tells Hospital Employee Health.
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How Can Your Department Better Measure Patient Experience?
Patient access departments are assessing the customer service they provide by creating their own satisfaction surveys, conducting peer-to-peer critiques, and recording all registration interactions.
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Prepare for Changes to Hazardous Drug Standards
The deadline to adopt new requirements for protecting healthcare workers potentially exposed to hazardous drugs has been extended, giving employee health professionals more time to define their role in medical surveillance and other areas.
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Employee Health Steps Up in a Rough Flu Season
Employee health professionals stepping up to protect workers and patients during a severe flu season can become part of the outbreak they are trying to prevent.