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  • Nonpunitive culture helps prevent drug errors

    If you grabbed the wrong medication for just a moment before catching your error, would you complete a detailed incident report? What if the near miss would have been life-threatening for your patient?
  • Use new trauma stats to improve care in your ED

    New statistics from the Chicago-based American College of Surgeons National Trauma Data Bank report have strong implications for your ED. The reports findings are based on more than 1.1 million records from 405 trauma centers in 43 states.
  • Centralized access unit is ‘vision for the future’

    As the University of California, Davis, Health System goes forward with the successful implementation of its preadmission discharge planning and utilization review program, Karen A. Warne, RN, manager for patient services and transfer center, keeps in mind a next step toward seamless patient access.
  • Access Feedback: Bedside registration may be best EMTALA defense

    Hospitals wishing to protect themselves from EMTALA-related complaints and the scrutiny follows are well advised to embrace the growing trend toward bedside registration, suggests Peggy Nakamura, RN, MBA, JD, assistant vice president, chief risk officer and associate counsel for Sacramento, CA-based Adventist Health.
  • Financial aid guidelines recommended by CHA

    The California Healthcare Association (CHA) has adopted a new set of voluntary guidelines on financial aid, charity care, and discount payments for its member hospitals, including a recommendation that hospitals provide financial assistance for patients at or below 300% of the poverty level.
  • HHS secretary clarifies financial aid policies

    Recent guidance from the Department of Health and Human Services recognizes that a good-faith determination of financial need may vary depending on the individual patients circumstances and that hospitals should have flexibility to take into account relevant variables.
  • Full April 2004 Issue in PDF

  • Want to boost morale? Try creative scheduling

    Boosting morale. It sounds easy enough, but good solutions for this problem that plagues many EDs are tough to find.
  • Pick the right five-level triage system: Here’s how

    Have you been wondering when your ED will switch to a five-level triage scale? Theres no time like the present, urges Paula Tanabe, PhD, RN, co-chair of the Des Plaines, IL-based Emergency Nurses Association task force on five-level triage formed jointly in 2003 with the Dallas-based American College of Emergency Physicians.
  • Journal Reviews

    The emergency severity index (version 3) five-level triage system scores predict ED resource consumption; Outcome of patients with a final diagnosis of chest pain of undetermined origin admitted under the suspicion of acute coronary syndrome: A report from the Rochester epidemiology project; Utilization of the emergency department after self-inflicted injury.