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  • Pharmacy QI initiative ties in with DM

    As an adjunct to its disease management programs, ConnectiCare, a regional HMO based in Farmington, CT, has launched a pharmacy quality improvement program to promote the use of medications that are nationally acceptable treatment standards and to identify and prevent potential drug safety adverse events.
  • Readiness to change key to meeting CM goals

    Nurses in HealthPartners' outpatient case management program go through extensive training to help them assess a patient's readiness to change.
  • News briefs

    Lawsuit helps push back therapy cap to Sept. 1; Insurance policy to cover violations of HIPAA rules
  • Make diversity part of daily operations

    At SSM Rehab in St. Louis, diversity has become part of the institutional culture. Staff have successfully built diversity into its ongoing operations rather than instituting one program that would meet federal and industry guidelines, says Kurt Delabar, director of human resources.
  • Changing demographics translate into changes in how care info is given

    Its easy enough to agree in principle that all people should be treated equally regardless of their background, but its much more difficult to figure out how to translate that to your everyday practice. You must have a plan, and if you dont, you could set yourself up to become one of the increasing numbers of health care organizations being reviewed by the Office for Civil Rights.
  • Full September 2003 Issue in PDF

  • Patient safety policy: Efforts can backfire

    As hospitals continue their efforts to comply with the National Patient Safety Goals issued by the Joint Commission on Accreditation of Healthcare Organizations, some risk management and quality assurance experts are issuing a strong warning: Dont go overboard with your efforts to write new policies and procedures because they can create unnecessary liability risks.
  • Teamwork reduces on-hold accounts

    Philadelphias Presbyterian Medical Center, part of the University of Pennsylvania Health System, is reducing dramatically the number of accounts on hold in its discharge not final billed and outpatient exception queues and freeing up the revenue they represent.
  • Cancer rehab improves function, quality of life

    Many of the nations premier cancer centers offer some type of rehab or wellness programs; only a handful of programs exist in other locations. But some providers are beginning to blaze the cancer rehab trail, and their patients are seeing the benefits.
  • FDA Notifications

    Reyataz is approved for HIV treatment