Articles Tagged With:
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Are Patients Happy? If Not, It Might Be Outside Your Control
Many issues come into play with patient satisfaction. Plenty of these are partly, if not totally, linked to other departments. Wait times, clinical care, cleanliness, and billing processes are just a few.
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‘What We Do Matters to People’: The Importance of Making Positive Impressions
Every patient access leader wants impressive satisfaction scores to share with hospital leadership. But unlike clinical areas, they face a daunting obstacle: Most people do not quite comprehend the patient access role. Some departments have taken proactive steps to make staff stand out and to educate patients.
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Poll: Pregnant HCWs Administering Hazardous Drugs Without PPE
Although antineoplastic drugs primarily used in chemotherapy are a known hazard to reproductive health, 9% of pregnant nurses polled said they never wear gloves when administering the medications, the National Institute for Occupational Safety and Health reports.
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Nurse Work Environment the Key to Patient Safety
Two decades after the patient safety movement began, there still is a troubling disconnect regarding one of its key tenets: a needed transformation of the nurse work environment to protect patients from medical errors and other adverse events.
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NIOSH Occupational Injury Network Will Close This Year
The OMB determined the network data were not sufficiently representative of all healthcare facilities; thus, benchmarking and interfacility comparisons could not be made.
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Ebola Vaccine Given to U.S. Caregivers, Healthcare Workers in Congo
While thousands of healthcare workers have been immunized, it is not clear whether those who have contracted Ebola delivering care to patients had been vaccinated.
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U.S. Hospitals Prepare as Ebola Outbreak Continues
As an Ebola virus outbreak continues in the Democratic Republic of Congo, healthcare workers in the United States remain at risk of an infected traveler presenting to their ED for care.
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New CDC Tuberculosis Guidelines May End Annual Testing of HCWs
The revisions come as TB testing and treatment have improved, while the routine risk of healthcare workers acquiring TB at work has steadily declined.
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Investigators Find Patient Frustration With Chronic Fatigue Syndrome
The results of a new study suggest that patients with chronic fatigue syndrome (CFS) often are dissatisfied with their encounters in the emergency setting. In fact, investigators reported that many of these patients decline to seek care in the ED because they believe their symptoms will be dismissed as psychosomatic. However, the study also shed light on the most common reason why patients with CFS visit the ED.
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Epidemiologists See a Milder Flu Season, Warn Danger Remains for High-Risk Groups
This year’s flu season is not overwhelming EDs like last year’s record-breaking season. However, the circulating viruses remain dangerous, particularly to groups most at risk. By mid-February, the CDC reported there had been 41 flu-related pediatric deaths, with flu activity still on the rise across the country. To help frontline providers, the CDC is offering new tools to help them keep track of flu activity and severity. Further, there is a new antiviral medication that has been approved by the FDA.