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Presumptive eligibility is big revenue producer
Patient access staff at Unity Point Health System — Rock Island (IL) occasionally see patients who reside in Iowa. There is a marked difference in how self-pays are handled in the two states. The reason is that Iowa offers a larger eligibility criteria for presumptive eligibility, which “has been a big revenue producer and a godsend for a lot of patients.”
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It’s not just about money: Build trusting relationships
Initially, many self-pay patients have a negative perception of financial counselors.
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$4.8 million gained in self-pay revenue: Identify patients’ ‘hidden’ coverage
Patient access leaders at Unity Point Health System — Rock Island increased revenue by $4.8 million by identifying current coverage and obtaining Medicaid coverage for self-pay patients.
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Collect in ED before or after discharge? Both methods have their challenges
The most daunting challenge of collecting in the emergency department setting involves the simple fact that ill, injured, and tired patients just want to go home, as opposed to having a discussion about how much money they owe.
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Use scripting to collect ED copays
Emergency department registrars use this scripting to collect copays at the Cooper Health System in Camden, NJ.
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The Joint Commission issues Sentinel Event Alert on health IT
It is hard to imagine health information technology as a potential safety hazard, but The Joint Commission is pointing out some of the ways hospitals and health care organizations should reconsider the potential risk to patients as a result of health information technology (HIT).
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ICU program gets patients moving sooner
The intensive care unit is that place you think of for the sickest patients, full of tubes and wires — patients who are comatose, unmoving, unaware. Yet a collaborative through Partners Healthcare in Massachusetts has created a program — now in its fifth year — that has critically ill patients getting up sooner rather than later, getting rid of those tubes and wires, and getting better sooner because of it.
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Alarms top safety list again
At press time, ECRI released its annual list of top 10 patient safety issues. At the top again was alarms; something that has been a concern for ECRI over the course of several lists. This time, the issue list focuses on the policies and practices around alarms. Other familiar items on the list include Health IT — a concern to regulators like The Joint Commission, which issued Sentinel Event Alert related to Health IT last month.
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Successful sepsis program leads to national award
It has been five years since Martin Doerfler, MD, came to North Shore-Long Island Jewish Health System as senior vice president for clinical strategy and development and associate chief medical officer. When he started, the 18-hospital system based in Great Neck, NY, had a sepsis rate that was above the national average. Healthgrades noted the system was “underperforming” in the area. Before he started, sepsis was the largest single contributor to mortality in the health system. They created a task force to try to deal with it, he says.
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Submersion and Drowning Injuries
MONOGRAPH: Survival depends on a coordinated effort to minimize the interval between airway compromise and ventilatory efforts.