The parents of a newborn baby retained a home health agency to provide in-home child care. The agency failed to follow its screening procedures when selecting the nurse’s aide and overlooked her history of drug abuse and theft. “This case presents a classic illustration of why it is absolutely imperative that an organization follow the rules, especially when it was the organization itself that wrote the rules,” states Ellen Barton, JD, CPCU, a risk management consultant in Phoenix, MD.