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Verbal orders can put patients in danger for serious adverse outcomes resulting from medication errors, and the ED is at especially high risk for this, says Lisa DiMarco, RN, BSN, MBA, administrative director for emergency services at Edward Hospital in Naperville, IL. “Unlike other departments, verbal orders are common in the ED — out of both habit and necessity.”

Reduce the risks of verbal orders with these steps

Verbal orders can put patients in danger for serious adverse outcomes resulting from medication errors, and the ED is at especially high risk for this, says Lisa DiMarco, RN, BSN, MBA, administrative director for emergency services at Edward Hospital in Naperville, IL. Unlike other departments, verbal orders are common in the ED out of both habit and necessity.