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Joe DiMaggio Children’s Hospital in Hollywood, FL, improved patient satisfaction from the 81st percentile in March 2005 to the 99th percentile in June 2005, and it has remained at that level. At newly opened Memorial Hospital in Miramar, FL, satisfaction rates rose from 85% to 99% in one quarter.

Technology combo yields high satisfaction rates

Joe DiMaggio Childrens Hospital in Hollywood, FL, improved patient satisfaction from the 81st percentile in March 2005 to the 99th percentile in June 2005, and it has remained at that level. At newly opened Memorial Hospital in Miramar, FL, satisfaction rates rose from 85% to 99% in one quarter.