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Mock patient tracers probably are a key aspect of preparedness for unannounced JCAHO surveys at your organizations. But do yours really identify problem areas and help to prepare nervous or uninformed staff members?

Make your next mock tracer more effective

Mock patient tracers probably are a key aspect of preparedness for unannounced JCAHO surveys at your organizations. But do yours really identify problem areas and help to prepare nervous or uninformed staff members?