SDS Accreditation Update: Joint Commission's video highlights patient rights
Joint Commission's video highlights patient rights
The Joint Commission has released its seventh episode in the animated Speak Up video series, "Speak Up: Know Your Rights." The new video features characters as they depict the rights every patient should expect from their caregivers.
"Speak Up: Know Your Rights" emphasizes that everyone has the right to:
- be informed about the care they will receive;
- make decisions about their care, including refusing care;
- have their pain treated;
- receive information about their care in their own language;
- be provided with an up-to-date list of their current medications; and
- be listened to and treated with courtesy and respect.
Produced by The Joint Commission, Speak Up's 60-second videos are intended as public service announcements. The series airs on The Joint Commission's YouTube Channel, (http://www.youtube.com/TheJointCommission) and other venues. This latest Speak Up video provides viewers with tips to help them better understand their rights as a patient.
Previous videos in the series emphasize the importance of being comfortable speaking up and asking questions about healthcare; preventing infection; managing and taking medication safely; preparing for, and what to ask during, doctor's office appointments; encouraging children to feel confident asking questions about their health; and reducing the risk of falling.
The Joint Commission's award-winning Speak Up program also features brochures and posters on patient safety topics. The national program urges patients to take a role in preventing healthcare errors by becoming active, involved, and informed participants of the healthcare team. The basic framework of the Speak Up campaign encourages patients to:
Speak up if you have questions or concerns. If you still don't understand, ask again. It's your body, and you have a right to know.
Pay attention to the care you get. Always make sure you're getting the right treatments and medicines by the right healthcare professionals. Don't assume anything.
Educate yourself about your illness. Learn about the medical tests you get and your treatment plan.
Ask a trusted family member or friend to be your advocate (advisor or supporter).
Know what medicines you take and why you take them. Medicine errors are the most common healthcare mistakes.
Use a hospital, clinic, surgery center, or other type of healthcare organization that has been carefully checked out. For example, The Joint Commission visits hospitals to see if they are meeting The Joint Commission's quality standards.
Participate in all decisions about your treatment. You are the center of the healthcare team.
Since its launch in 2002, the Speak Up program has grown to include 19 campaign brochures and five posters, as well as Spanish language versions of all brochures. Free downloadable files of all Speak Up videos, brochures and posters (including Spanish language versions of the brochures) are available on The Joint Commission website at: http://www.jointcommission.org/speakup.aspx. Speak Up brochures and posters also are available for purchase through Joint Commission Resources at (877) 223-6866 or online at www.jcrinc.com.
The Joint Commission has released its seventh episode in the animated Speak Up video series, "Speak Up: Know Your Rights." The new video features characters as they depict the rights every patient should expect from their caregivers.Subscribe Now for Access
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