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When the Patient Protection and Affordable Care Act (PPACA) is implemented in 2014, "not only is our patient volume going to expand, but our role in patient access is also going to expand," predicts Michael F. Sciarabba, MPH, CHAM, director of patient access services at Advocate Illinois Masonic Medical Center in Chicago.

Revamp patient access now: Reform in 2014

When the Patient Protection and Affordable Care Act (PPACA) is implemented in 2014, "not only is our patient volume going to expand, but our role in patient access is also going to expand," predicts Michael F. Sciarabba, MPH, CHAM, director of patient access services at Advocate Illinois Masonic Medical Center in Chicago.