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QI/TQM Archives
November 1, 2001

Poor customer service has significant impact on bottom-line results

November 1, 2001

Issue Date: November 1, 2001

Table of Contents

Poor customer service has significant impact on bottom-line results
Disaster planning audio conference
New protocol can rule out MIs in 90 minutes
Guidelines cut lung surgery length of stay
Post-op complications result from sleep apnea
Cooling vest improves symptoms for MS patients
News brief: ECRI issues MRI precautions

Financial Disclosure: None of the authors or planners for this educational activity have relevant financial relationships to disclose with ineligible companies whose primary business is producing, marketing, selling, reselling, or distributing healthcare products used by or on patients

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