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When it came time to reinvent the admissions process at St. Helena Hospital in Deer Park, CA, admitting director Peggy O’Neill faced tasks ranging from a complete overhaul of the staffing structure to a redesign of the department’s physical space.

Admitting area redesigned for hospital’s QI project

September 1, 2004

When it came time to reinvent the admissions process at St. Helena Hospital in Deer Park, CA, admitting director Peggy ONeill faced tasks ranging from a complete overhaul of the staffing structure to a redesign of the departments physical space.