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Hospital Peer Review
June 1, 2000

Patient Satisfaction Planner-Use the Web to give pre-op information

June 1, 2000

Issue Date: June 1, 2000

Table of Contents

Quality departments key to solving medical error crisis
One system’s jump-start on tackling patient safety
JCAHO issues revised restraint standards
Use ORYX to achieve your quality improvement goals
How to meet JCAHO’s pastoral care standards
Does your facility have a ‘patient-safe’ climate?
Checklist of Elements that Contribute to a Patient-Safe Environment
News Briefs
Source Kit
Patient Satisfaction Planner-Physician/patient rapport concerns administrators
Patient Satisfaction Planner-Hospitals get kudos for patient satisfaction
Patient Satisfaction Planner-Use the Web to give pre-op information

Financial Disclosure: None of the authors or planners for this educational activity have relevant financial relationships to disclose with ineligible companies whose primary business is producing, marketing, selling, reselling, or distributing healthcare products used by or on patients

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