Patient Safety Quarterly - One Hospital’s Plan for Phone Outage
Patient Safety Quarterly - One Hospital’s Plan for Phone Outage
St. Joseph’s Hospital in Savannah, GA, uses this emergency plan when the facility loses telephone service.
- Contact Southern Bell emergency service by dialing 611. Telecommunication will take care of all other problems.
- This is a special phone number assigned to SJH to request priority repairs.
- Use any working telephone within or outside of the hospital.
- Tell the operator that St. Joseph’s Hospital is an essential service and needs to have tele-
phone service restored on a priority basis.
- This is a special phone number assigned to SJH to request priority repairs.
- Pay telephones inside and outside of the hospital are on separate trunk lines and may be operable.
- Telephones in other buildings, such as the Medical Office Building, may be operable.
- In the event of telephone system failure, there are 23 red telephones located throughout the hospital that will work. These telephones will receive incoming calls that would normally go to operators.
- The following telephones may be used by dialing the area code and number for long distance or for local by dialing the seven-digit numbers.
Location of Bypass Phones
| 925-4100 | PBX |
| 925-4101 | PBX |
| 925-4102 | Emergency Department |
| 925-4103 | Reception |
| 925-4104 | Pharmacy |
| 925-4105 | Laboratory |
| 925-4106 | ICU |
| 925-4107 | CCU |
The following telephones may be used by dialing 9 + 1 + area code + number for long distance or for local calls 9 + local number.
| 921-8802 | NICU |
| 921-8803 | Mercy Ambulance |
| 921-8804 | 2 North |
| 921-8805 | 7 South |
| 921-8806 | 6 South |
| 921-8807 | 5 South |
| 921-8808 | 4 South |
| 921-8809 | 3 South |
| 921-8810 | 2 North |
| 921-8811 | 7 North |
| 921-8812 | 6 North |
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