ERISA plans behind slow reimbursement

June 1, 1998

Issue Date: June 1, 1998

Table of Contents

Here's your frontline report on the Joint Commission survey process
Call center pleases patients, referring docs
Pay attention to details in access center plans
ERISA plans behind slow reimbursement
Patients call to register for outpatient procedures
Automated payroll system saves time, reduces errors
Are you ready for ISO 9000?
On-line data delivered at point of scheduling
Customer/patient dilemma key to effective training

Financial Disclosure: None of the authors or planners for this educational activity have relevant financial relationships to disclose with ineligible companies whose primary business is producing, marketing, selling, reselling, or distributing healthcare products used by or on patients

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