Hospital Access Management 1999 Index
Hospital Access Management 1999 Index
Admissions/registration
Registrars no longer at bottom of pay scale barrel, MAY:55
EMPI called solution to repeat registrations, JUL:77
Easy-chair entry: Is the patient's living room the access center of the future? OCT:109
Advance directives
Who should call for patient records? JUL:81
Automated dialers
Have reservations when seeking perfect appointment reminder system, AUG:85
Measure first, then pilot automated reminders, AUG:87
Automated dialing speeds preadmissions, NOV:129
Balanced Budget Act
Consultant's report predicts BBA fallout, JUL:84
SNF reimbursement affecting access, SEP:101
Take creative approach in dealings with SNFs, OCT:118
Billing/reimbursement
The care's been provided, now comes the tough part: Who gets the bill? JUN:61
Changes could put EDs out in the cold, OCT:113
Think beyond the '9 to 5' cycle, DEC:138
Career enhancement
Advance your career by watching TV, JAN:8
Will AMs rule when departments combine? FEB:15
Hospital's new venture is step up career ladder, FEB:18
Different focus creates new access paradigm, JUN:63
Central business office
Consolidation is the way, says health system VP, OCT:111
COBRA/EMTALA issues
'Anti-dumping' murkier after high court ruling, MAY:54
Collections
Upfront cash collection has become a necessity, JUL:79
Compliance issues
Model plan shows how to comply with payment regs, FEB:23
If the OIG makes a visit, don't be caught off-guard, APR:41
HHS training seniors to spot fraud, abuse, AUG:96
Who's minding the compliance store? SEP:102
It's quantity and quality for best documentation, NOV:126
Inflating length of stay may be risky business, NOV:127
Is anyone saying no to uncooperative physicians? DEC:144
Computerization
MSDS software makes data accurate, accessible, APR:46
Teaching takes place anytime, anywhere, JUN:64
'Scripting' software saves system big bucks, NOV:130
Confidentiality issues
Serious differences stall movement on privacy bill, SEP:106
AHIMA blasts Congress' failure to pass privacy bill, OCT:118
Teen program puts focus on confidentiality, DEC:143
Customer service
Protocols improve patient satisfaction scores, JUN:67
Happy employees = happy patients, study says, JUN:71
Are your volunteers up to snuff? JUL:82
Focus gives newfound respect to access role, AUG:89
Patients, families register in innovative program, SEP:104
Electronic data interchange
Laying groundwork crucial to electronic verification, APR:45
The care's been provided, now comes the tough part: Who gets the bill? JUN:61
'If you can't find it, make it,' says California health system, JUL:73
'Smart card' streamlines care of pregnant women, JUL:75
EMPI called solution to repeat registrations, JUL:77
Emergency department admissions
Tracking data is key to better ED outcomes, JAN:10
Shooting turns fear into reality for UCSF Stanford health system, MAY:49
ED keeps everyone happy with innovative space use, MAY:51
Want to cut costs? Give the ED carte blanche, MAY:52
ED puts registration to bed with laptops, JUN:65
Changes could put EDs out in the cold, OCT:113
Employee empowerment
Access employees bloom thanks to system's ROSA, DEC:136
Ergonomics
Is your ergonomics policy working as it should? OCT:115
Homeless patients
Hospitals seek balance in care of homeless patients, FEB:21
Internet
Easy-chair entry: Is the patient's living room the access center of the future? OCT:109
Joint Commission
Here's what JCAHO asked on ethics, care continuum, JUL:78
Managed care
Managers seek relief from new HMO headaches, APR:44
Providers lack knowledge about risk, study reveals, JUN:62
Take leading role in contract process, DEC:142
Medical necessity
Nurse screens orders before admission occurs, JAN:3
Screening can ease medical necessity burden, JAN:7
Precert staff don't take no for an answer, MAR:28
Health system tackles medical necessity ogre, brings 10 hospitals into the fold, NOV:121
Health system gives physicians coding 'bible,' NOV:123
Medicare/Medicaid
Like providers it oversees, HHS prepares for 2000, JAN:9
Will HCFA checks be in mail when year 2000 hits? APR:40
HCFA regs require notice at admission, AUG:95
Changes could put EDs out in the cold, OCT:113
Medicaid scams said to cost billions, OCT:119
Medicare secondary payer issues
Challenge of getting MSP answers sparks computer, training solutions, DEC:133
One-on-one MSP training gets staff in shape for audit, DEC:135
Mergers
Should the standardization engine be slowed when hospitals merge? JAN:1
Consolidation is the way, says health system VP, OCT:111
Precertification
Precert staff don't take no for an answer, MAR:28
Want to cut costs? Give the ED carte blanche, MAY:52
Denial rate targeted by examining causes, SEP:100
Quality assurance
New department, manager push quality at St. Vincent, JAN:5
CQI push boosts accuracy, preregistration rate, MAY:57
'Fact-based management' trusts data, not anecdotes, AUG:93
With hospital score card, there are 'no rumor mills,' AUG:94
Re-engineering
Three traditional units combined to create more efficient patient care, FEB:13
Realignment shifts from hospital to corporation, FEB:14
Will AMs rule when departments combine? FEB:15
Upending revenue cycle first step toward success, FEB:16
New reporting structure 'warmer, friendlier,' MAR:27
Salaries
Registrars no longer at bottom of pay scale barrel, MAY:55
Access managers revitalized in dramatic turnaround, NOV:Sup
Security issues
Shooting turns fear into reality for UCSF Stanford health system, MAY:49
Staffing issues
Staff are in sweats, jeans, but the work gets done, MAR:29
'What to wear?' debate continues, JUN:70
Happy employees = happy patients, study says, JUN:71
What's best way to deal with FMLA? JUL:82
How to use a 'flexi-pool' for FMLA shortages, SEP:102
Is your ergonomics policy working as it should? OCT:115
Try dress code survey, consultant suggests, NOV:131
Technology
Wireless technologies offer new care options, FEB:16
Will 'wireless' work in a real-life setting? MAR:32
Training and education
New department, manager push quality at St. Vincent, JAN:5
Solve 'people puzzle' to cope with change, FEB:19
'Disjointed' training, authorization errors targeted in new education push, MAR:25
Enhance success with five steps to better training, MAR:35
AM wants more than orientation 'checklist,' APR:48
Teaching takes place anytime, anywhere, JUN:64
Take time to consider the other hospital crisis, SEP:105
Should access reps meet a higher standard? NOV:130
NAHAM announces new access credential, NOV:131
Year 2000
Like providers it oversees, HHS prepares for 2000, JAN:9
Establish 'critical hierarchy' before 2000 to avoid Y2K bug's bite, APR:37
Will HCFA checks be in mail when year 2000 hits? APR:40
Here's why your Y2K plan probably won't work, JUN:69
Most hospitals are Y2K compliant, AHA reports, JUN:72
Unexpected three weeks of downtime prepares hospital for Y2K problems, SEP:97
Subscribe Now for Access
You have reached your article limit for the month. We hope you found our articles both enjoyable and insightful. For information on new subscriptions, product trials, alternative billing arrangements or group and site discounts please call 800-688-2421. We look forward to having you as a long-term member of the Relias Media community.