Skip to main content
Using the balanced scorecard concept, the multidisciplinary Emergency Services Performance Improvement Team at WakeMed health system in Raleigh, NC, was able to standardize the way data were collected and presented.

Scorecard helps measure, document ED performance

January 1, 2003

Using the balanced scorecard concept, the multidisciplinary Emergency Services Performance Improvement Team at WakeMed health system in Raleigh, NC, was able to standardize the way data were collected and presented.