Sure, your facility has a Facebook page. And a Twitter feed. Maybe you even get a copy of a tweet now and again if someone says something about his or her stay that is related to quality. But for the most part, that stuff is for marketing, right?
Social media is for more than marketing
Sure, your facility has a Facebook page. And a Twitter feed. Maybe you even get a copy of a tweet now and again if someone says something about his or her stay that is related to quality. But for the most part, that stuff is for marketing, right?