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A Texas hospital has learned that a checklist and one-time training do not always yield lasting results, so it developed a systematic, long-term approach to a vexing problem related to patient handoffs.

After One-time Training Fails, Long-term Approach Developed

A Texas hospital has learned that a checklist and one-time training do not always yield lasting results, so it developed a systematic, long-term approach to a vexing problem related to patient handoffs.