Cross-training in patient access at Albany Medical Center prevents early-morning delays at surgical check-in, helps with sudden volume surges in the ED, and provides other benefits.
<p class="Executive-Summary-Text">Cross-training in patient access at Albany Medical Center prevents early-morning delays at surgical check-in, helps with sudden volume surges in the ED, and provides other benefits.</p>
Handle Early-morning Volume Surges at Surgical Registration
At least three employees cross-trained in each area
February 1, 2018