<p> During an interview for a patient access position, one applicant confided that she had difficulty working the second shift on her last job. “And she was applying for a second shift position! That was a red flag waving in the wind,” says <strong>Lolita M. Tyree</strong>, CHAM, MSW, patient access manager in the ED at Riverside Regional Medical Center in Newport News, VA.</p>

Applicant looks great on paper? He or she might be a terrible fit for access

Unspoken responses can speak volumes about a job candidate

August 1, 2015

During an interview for a patient access position, one applicant confided that she had difficulty working the second shift on her last job. “And she was applying for a second shift position! That was a red flag waving in the wind,” says Lolita M. Tyree, CHAM, MSW, patient access manager in the ED at Riverside Regional Medical Center in Newport News, VA.