Last month, we began our discussion of the top 10 mistakes you may be making in your case management department. After 30 years of experience in testing and retesting hospital case management models, it is safe to say that we have identified some basic elements that make for a contemporary and state-of-the-art case management department. In this month’s Case Management Insider, we will continue our discussion of the top 10 mistakes by reviewing mistake numbers 3-5.
Case Management Insider
The Top 10 Mistakes You May Be Making In Your Case Management Department!: Part 2
Toni Cesta, Ph.D., RN, FAAN
July 1, 2015