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Obtaining copays and accurate insurance information in the emergency department is not easy - and, therefore, is often not done. The department is not only hectic, but the Emergency Medical Treatment and Labor Act (EMTALA) also presents obstacles unique to the ED.

Growing focus on ED collections: Here are tips

Obtaining copays and accurate insurance information in the emergency department is not easy - and, therefore, is often not done. The department is not only hectic, but the Emergency Medical Treatment and Labor Act (EMTALA) also presents obstacles unique to the ED.